Ann, thanks so much for doing Mission Impossible, which you turned into "Mission Possible"! Glad it was a good experience for you. You certainly have patience. It is a relief to have a good [circulation and patron and reserve tracking] system now. One that allows multiple reserves, one with more flexibility, one that allows more control. Thanks!
Carol Keck, Group Director of Library & Information Services.
Center for Creative Leadership (Greensboro, NC)
Ann, I want to thank you for helping us solve a challenge that concerned the efficiency with which we process our imaged records. We knew that textbase linking was the key to solving our dilemma, but we did not know how to go about it. You solved in five minutes what could have taken us many hours of trial-and-error guessing. Thank you so much for your help. Such a quick response can only come from a company or individual who really knows what they are doing. ... If we ever again need consulting services concerning textbases, we know where to go!
Tom Chase, Vice President of Sales Marketing
Modern Archives Company (Winnsboro, SC)
And generous comments from group training sessions ...
Presentation was well-paced, explained in accessible terms.
I could work at my own pace; the instructor [Ann] provided lots of opportunity for questions and provided well-rounded information.
Pleasant, organized, good teaching skills. Written notes [which Ann provided] and reviewing was very helpful.
Good pacing and explanations. Well rounded look at what the software does. Ann did a very nice job of explaining the processesand applying them to potential real life experiences. She was very accessible on breaks and a pleasure to learn from. She was well organized and thoroughly prepared.
Presentation strengths include clarity and simplicity of explanations and repetition of common themes.
Ann is an excellent instructor. She speaks clearly and demonstrates nicely. Ann never went ahead until she was sure everyone was where she was.
Ann really knowsthe software!
I was exposed to a broad overview of the system we purchased.
I learned the consistency of commands throughout different functions.
I feel like I can really use Inmagic now!
Many thanks to my customers for sharing their compliments!
Ann, thank you again for your help and hard work on the completion of our database project ahead of deadline! You have been an invaluable contributor to this project and I particularly, will be forever grateful to you for "bailing me out" of our unexpected dilemma. On behalf of CTE, I truly cannot come up with the words to express my gratitude. All the best!
Lucy Reid, Librarian and Consultant
Center for Transportation and the Environment (Raleigh, NC)
Ann, I'll say it again. You are wonderful! This is just what we needed. It would have taken us forever to figure out this [image-enableing], and you knew the answer instantly. Once again you have really come through for us. Thanks again.
Lisa Williams, Head Librarian
Parker Poe Adams & Bernstein L.L.P. (Raleigh, NC)
Thanks so much for your time yesterday, Ann! Your patience and assistance has been immeasurable; I can't thank you enough.
Michele Justice, Information Specialist/Web Informationist
NIEHS Support Services Contractor
Social & Scientific Systems, Inc. (Durham, NC)
Ann, you are a credit to the profession, both as librarian and as vendor rep. There are not words enough to express my gratitude for your support these past few years as Inmagic has changed. You make it all work!
Connie Matzen, Former Director of Library Services
It is my pleasure to give Infocrofters my highest recommendation, after having done business with them for 4+ years. In fact, our company has been successfully doing business with Infocrofters for more than 13 years! Ann Stringfield is knowledgeable, customer service oriented, dependable, and an asset to our organization. She assists us with any questions we may have with InMagic DB/Textworks and has been instrumental in our transition to Genie and Presto. I am so happy Anne is on our team.
Mary Lane, Library Manager, MS CCRM
Lorillard Tobacco Company (Greensboro, NC)
I honestly don't know what we'd do without Ann Stringfield! We've been happy Inmagic users for years in large part because Ann has always been there to help us navigate any changes, problems or upgrades. She is professional, knowledgeable, and personable, but the main reason I highly recommend InfoCrofters is that Ann is there when you need her, and delivers the kind of exquisite customer service that's very rare today.
Ann of Infocrofters recently participated in a panel discussion about Librarians as Entrepreneurs at the UNC-Chapel Hill School of Library and Information Science.
Ann ... more than anything else, thank you for your understanding, patience, vision, knowledge, and competence. It has been a complete joy working with you on this project, as well as other things over the last several years. If I (or we) can be of help to you in any way, please don't hesitate to call on us.
Dale Cockrell, Interim Director, Center for Popular Music, Middle Tennessee State University (Murfreesboro, TN)